{"id":27235,"date":"2025-10-22T11:18:27","date_gmt":"2025-10-22T11:18:27","guid":{"rendered":"https:\/\/scooproicecream.com\/?page_id=27235"},"modified":"2025-10-23T21:06:24","modified_gmt":"2025-10-23T21:06:24","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/scooproicecream.com\/en\/terms-conditions\/","title":{"rendered":"Terms & Conditions"},"content":{"rendered":"\t\t
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Welcome to SCOOPRO, a UAE-based brand owned and managed by IceCare EMS. By accessing or purchasing from our website, you agree to the following Terms and Conditions. Please read them carefully before placing any order.<\/p>\r\n\r\n

1. General<\/strong><\/h3>\r\n

These Terms and Conditions govern your use of our website and the purchase of our products. By using our site, you confirm that you are at least 18 years of age or accessing it under the supervision of a guardian.<\/p>\r\n

SCOOPRO reserves the right to modify, update, or discontinue any part of the website or its policies at any time without prior notice.<\/p>\r\n\r\n

2. Products<\/strong><\/h3>\r\n

All SCOOPRO products are made with high-quality ingredients under strict hygiene standards. Since our protein ice cream is a perishable product, availability may vary depending on production and stock levels.<\/p>\r\n

We make every effort to display product descriptions, ingredients, and nutritional details accurately; however, minor variations in color, texture, or flavor may occur due to natural ingredients and storage conditions.<\/p>\r\n\r\n

3. Orders and Payments<\/strong><\/h3>\r\n

All orders placed through our website are subject to acceptance and availability. Prices are listed in AED and include applicable VAT.<\/p>\r\n

Payment must be made in full at the time of order using the available payment methods. Orders will not be processed until payment is confirmed.<\/p>\r\n\r\n

4. Shipping and Delivery<\/strong><\/h3>\r\n

We currently deliver within the United Arab Emirates only. Delivery times may vary based on location, demand, and courier schedules.<\/p>\r\n

SCOOPRO is not responsible for delays caused by external factors such as weather, traffic, or courier issues.<\/p>\r\n\r\n

5. Returns and Refunds<\/strong><\/h3>\r\n

Due to the perishable nature of our products, returns and exchanges are not accepted once the product has been delivered.
Refunds are only offered for incorrect or damaged orders as stated in our Return & Refund Policy.<\/p>\r\n\r\n

6. Intellectual Property<\/strong><\/h3>\r\n

All content on this website \u2014 including logos, designs, text, images, and graphics \u2014 is the property of SCOOPRO and may not be copied, distributed, or used without prior written permission.<\/p>\r\n\r\n

7. Limitation of Liability<\/strong><\/h3>\r\n

SCOOPRO is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.<\/p>\r\n

Consumers are advised to review ingredient information before consumption, especially if they have allergies or dietary restrictions.<\/p>\r\n\r\n

8. Governing Law<\/strong><\/h3>\r\n

These Terms and Conditions are governed by the laws of the United Arab Emirates. Any disputes arising from these terms shall be resolved under UAE jurisdiction.<\/p>\r\n\r\n

9. Contact<\/strong><\/h3>\r\n

For questions or clarifications regarding these Terms and Conditions, please contact our customer service team.<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Welcome to SCOOPRO, a UAE-based brand owned and managed by IceCare EMS. By accessing or purchasing from our website, you<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-27235","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/scooproicecream.com\/en\/wp-json\/wp\/v2\/pages\/27235","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/scooproicecream.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/scooproicecream.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/scooproicecream.com\/en\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/scooproicecream.com\/en\/wp-json\/wp\/v2\/comments?post=27235"}],"version-history":[{"count":14,"href":"https:\/\/scooproicecream.com\/en\/wp-json\/wp\/v2\/pages\/27235\/revisions"}],"predecessor-version":[{"id":27402,"href":"https:\/\/scooproicecream.com\/en\/wp-json\/wp\/v2\/pages\/27235\/revisions\/27402"}],"wp:attachment":[{"href":"https:\/\/scooproicecream.com\/en\/wp-json\/wp\/v2\/media?parent=27235"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}